misk@sopuli.xyz to Technology@lemmy.worldEnglish · 1 day agoHP ditches 15-minute wait time policy due to 'feedback'www.theregister.comexternal-linkmessage-square63fedilinkarrow-up1422arrow-down15
arrow-up1417arrow-down1external-linkHP ditches 15-minute wait time policy due to 'feedback'www.theregister.commisk@sopuli.xyz to Technology@lemmy.worldEnglish · 1 day agomessage-square63fedilink
minus-squareGlent@lemmy.calinkfedilinkEnglisharrow-up33·1 day agoOopsie daisy we got caught. Try again in six months when nobody is paying attention. Imagine the metric shit ton of this stuff that happens every day that nobody catches on to.
minus-squareadarza@lemmy.calinkfedilinkEnglisharrow-up16·1 day agooh, it’ll still happen now… just no ‘15 minutes’ announced to callers. it will be the actual honest estimated wait time, and more than 15 minutes during customary busy periods… after they shred half, then another half, of their telephone support staff.
minus-squareMrAlternateTape@lemm.eelinkfedilinkEnglisharrow-up2·1 day agoJust wait for something else that dominates the news and do it then, so nobody will notice. Very old trick.
Oopsie daisy we got caught. Try again in six months when nobody is paying attention. Imagine the metric shit ton of this stuff that happens every day that nobody catches on to.
oh, it’ll still happen now… just no ‘15 minutes’ announced to callers.
it will be the actual honest estimated wait time, and more than 15 minutes during customary busy periods…
after they shred half, then another half, of their telephone support staff.
Just wait for something else that dominates the news and do it then, so nobody will notice. Very old trick.