I got into this with a coffee shop recently. Apparently they were “online order and pickup only.” And i went in trying to get coffee. One person was trying to help me, and what i assume was her manager was being a dick.
“Just download the app and put your order in.”
“Nah im not going to do that. I just want a black coffee. Nothing fancy.”
“We’re online only”
other employee rings me up, pours me a cup, and is seemingly just trying to help me gtfo
The one employee was doing it for everyone who walked in. There were 3 of us at the time i was there, so im assuming it happens all the time for them. But im sure I’m not the only one they were rude to. Had they been nice and reminded others that they should use the app, im sure theyd have more people switch to the app instead of finding a new shop.
I agree with it being terrible practice to be online only. But nothing is forcing you to use their services they are providing. Just go elsewhere, instead of making the employees lives harder. They are just trying to do their job. They probably have to put up with that sort of thing every day. (I’m not having a go at you personally, I never said you did anything wrong, just a rant to other readers who might be a dick to their local customer-facing workers lol).
When i walked in, the one employee actively tried to help me before her manager got in the way. They certainly do have to put up with that every day. There were 3 of us there at the same time who made the same mistake. If it really was such a problem, they wouldn’t have set up a stand PoS and a counter and made it look like a regular shop
I got into this with a coffee shop recently. Apparently they were “online order and pickup only.” And i went in trying to get coffee. One person was trying to help me, and what i assume was her manager was being a dick.
“Just download the app and put your order in.”
“Nah im not going to do that. I just want a black coffee. Nothing fancy.”
“We’re online only”
other employee rings me up, pours me a cup, and is seemingly just trying to help me gtfo
She hands it to this dude… To hand to me
“Next time, use the app.”
“Bro there wont be a next time.”
It’d be great if they had a non data-harvesting subsidized pricing tier.
Pretty nice of them to change business practices for you in that moment.
The one employee was doing it for everyone who walked in. There were 3 of us at the time i was there, so im assuming it happens all the time for them. But im sure I’m not the only one they were rude to. Had they been nice and reminded others that they should use the app, im sure theyd have more people switch to the app instead of finding a new shop.
I agree with it being terrible practice to be online only. But nothing is forcing you to use their services they are providing. Just go elsewhere, instead of making the employees lives harder. They are just trying to do their job. They probably have to put up with that sort of thing every day. (I’m not having a go at you personally, I never said you did anything wrong, just a rant to other readers who might be a dick to their local customer-facing workers lol).
When i walked in, the one employee actively tried to help me before her manager got in the way. They certainly do have to put up with that every day. There were 3 of us there at the same time who made the same mistake. If it really was such a problem, they wouldn’t have set up a stand PoS and a counter and made it look like a regular shop
Yeah, sounds like the place was designed to catch people unaware, and convince them to install their spyware.
I blast that shit in their reviews.