I fucking hate Discord. It’s a walled garden. You need an account to see the content and you can’t google shit. It might be great for real time communication, but I can’t grasp how its usage has evolved beyond any of that.
Lexical (rich text editor by Facebook) recently “migrated” their Github discussions to Discord… I have a question that I can see was asked on the discussion, as it appears in my search results on DDG, but I get a 404 when I try to open it. The fuckers deleted the discussions!
Of course, Discord only has poor-quality answers to that questions as it gets asked every week and maybe gets answered in a different way every time. Quality of discussion is much lower.
The fuckers deleted the discussions!
This is a very Facebook-like thing to do. They are openly hostile towards everyone, including their users and advertisers. Shit stain of a company that constantly makes the worst decisions.
All those reddit communities who migrated to Discord are in for a shock when they pull the exact same shit in a few years.
I use it, but it’s basically “Free Ventrilo but not as shit.” I have nothing of any value on it. It can be yoinked behind a paywall at any time.
It’s because a traditional forum has to be hosted by the project maintainer and then appeal to users enough for them to create an account there.
Compare that to Discord. Most users already have a Discord account and it’s relatively easy to set up a server on there. Plus it happens to be the communication tool for young people.
It makes sense, but it’s sad nonetheless.
The problem is discoverability. And that’s where I don’t get why anyone in their right mind would use Discord for stuff like that.
Say, you have Github, a forum or even a subreddit for your project.
Somebody asks a question, you answer it.
Somebody else has the same question. Either they are intelligent enough to find it themselves or they ask and you just link your old answer. Done.
On Discord, it’s basically impossible to find an answer that is more than two screens full of posts ago. So you have to keep answering the very same questions all the time.
That’s the exact point. It’s not only that you can’t google shit, even within Discord itself it’s incredibly hard to find the relevant information. BTW, did I already say that I fucking hate Discord?
I’m starting to get the feeling that you don’t approve of Discord.
Fuck Discord! They’re named after an argument because their very existence is offensive.
It’s great for real time discussion. It’s terrible for anything else.
It’s IRC, not a forum.
I love discord… For my group of friends and communicating with other developers (internal project communication, not user communication.) It’s ass for literally everything else.
It’s also an issue with Reddit/Lemmy though, there’s a good reason why old forums have long, in depth discussions and all alternatives don’t, people have to keep recreating discussions on subjects because they don’t get bumped to the top even if they’re popular.
Which might be seen as a positive by some people (not me).
It encourages social interaction. Every answered question becomes a valid option to ask again just a short time later. And to answer again.
It also takes the burden to search from those who have questions. Just keep the chat flowing.
Maybe it’s a bit like asking people on the street for directions, instead of using your phone. Less efficient and accurate, but you might get a smile in the process.
Now that it has threads and features for communities I think it’s pretty decent.
Also “I’m so sick of this question” well then put the answer somewhere that’s indexed by search engines. Siloing knowledge into discord is an awful idea.
I hate the amount of software that is gated behind a Discord server.
No, I don’t want to join your garbage Discord server just to use your software. Just host it somewhere else.
Yeah I can’t stand that shit. Just put it on GitHub
No. Microsoft, the for-profit, publicly-traded, US-based megacorporation, controls that platform, who can use it, what can be put on it, what the ToS are. You can consider open options like Codeberg, et al. as at least you remove all the for-profit & social media trash, but if you want to be in control of your community, you almost have to self host & a self-hosted project should be viewed as more viable.
Put it somewhere reliable that can easily be copied and indexed
That’s basically what I was getting at.
In the C&C community, all the old fan sites and forums died, and all the knowledge is hidden in discord servers that are terrible to search.
But only one step in the right direction. Releasing it from the clutches of one US corporation but trusting it in another isn’t quite good enough. For instance, say you upload the data as files in a Microsoft GitHub Git repository… well, you can’t use search without being autheniticated on that closed Git forge which will require an account & ToS agreements just to search the reposotiry without downloading it & for similar reasons search indexing won’t be good either.
There was a man at CERN once who was sick of questions. His name was Tim-Berners Lee.
Discord != Support
Discord != Archive
Discord != Issue tracker
Discord != Update news distribution platformKids these days:
StackExchange bad! Those elitist pieces of shit closed my question I did 0 research for and they were not nice… Imma go and ask the same question on The_Next_Place, where there’s still someone who hasn’t gone mad answering it for the thousandth time.
Always has been. Old forums were full of this.
Yeah, StackExchange solved this problem. Concrete example, moving from ubuntuforums.org to AskUbuntu.com was a life changer. The time to find correct solutions dropped through the floor.
I’m 50 and I have a 23 year old “RTFM” t-shirt.
This context needs to be on the shirt.
I could see the paradigm shifting over the years on reddit. They don’t approach the internet as a knowledge base but a personal assistant chat. That’s when I knew the value of the site was on the down swing.
This year has been dramatic. I’ve seen a big increase of users with quality content doing deletes in protest of Reddit. And the shift to sites like Lemmy that are not as favored by search engines.
Reddit should have gone the other direction, become a non-profit, eliminate advertising, go back to open sourcing the code like they used to, and run on donations. Cut their staff of people that had anything to do with advertising and trying to market the platform.
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Sounds like my situation. Running a program, it has an error and crashes. Support page says ask in discord. I do. Crickets. I ask again a day later. I get told off bc I asked once already and the devs know. I ask how I’m supposed to know that since literally no one replied to me. I was further chastised that I should know that they know. I gave up.
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So much yesss, that drives me nuts, regardless of age!
I know that it’s just hip and familiar to many, so I put with it with the few projects I’m really interested in and I can’t say it doesn’t work well, but please, why are there SO MANY??deleted by creator
That’s a very interesting observation, I have to admit that even I sometimes am too lazy to read documentation from top to bottom and prefer asking a question to someone that already knows. Though I think it can also be attributed to how good a certain text is structured, quality of documentation should account not only for completeness, but also for laying out the information to be easy to parse and highlight the most important parts, which is maybe why I feel “documentation fatigue” in some cases
For open source, I almost always found IRC was a black hole of information. All kinds of developers discussing things that never made it to search engines. It’s a long tradition.
As a dev, far easier to answer questions about my code than write up documentation, so makes total sense to me
With discord at least you can usually search chat history for your question and find someone else asking it in the past
I wonder… Might be able to write a language model based crawler that goes through a discord server and pulls out all the useful information to generate documentation or at least a FAQ
I think it can be useful for complex questions, but in my experience most of these discord servers are full of people asking very basic questions and very jaded people giving incredibly rude and cynical answers
And the people asking basic questions probably don’t want to be asking anyway. I know from my days on the arch forums you will alway get basic questions even when the manual is exhaustive, but I see so many discord communities where the documentation is woefully incomplete, and the result is predictable: a constant flood of basic questions.
And the people being rude about it have created their own frustration. They picked a bad platform and are mad about how it’s going. Further people who aren’t deeply involved see what a bunch of jerkasses the community maintainers are and just disengage.
Very complex questions should be discussed on traditional forums.
True, that would make it better to find the answer. My experience with traditional forums though is that I have to sign up to a brand new website and make a post only to not get a response, and because it’s a brand new site I have to keep checking it for a response every day.
Brand New website? Most major topics have well established communities on old school forums 🤔
New to me
This hits home. Discord is a terrible product I don’t know why anyone likes it.
It’s admittedly quite good at what it was originally supposed to be: a voice chat service for playing games that’s easy to join, use, and share. The troubles began when they started trying to pivot to be a general-purpose public internet space provider, because the platform was never supposed to be that and they’ve done absolutely nothing to support it.
Discord is great for what is is. It just shouldn’t be used for anything other than some chat and some voice.
This applys to so much more than just programming now, sadly
Yes! Discord is such a black holes for good knowledge, it’s a crime
Does Discord now offer the ability to save/fav comments to find them again? When I used it the last time, i was amazed how everything just scrolls by without a possibility to hold on to something.
Since being forced to use this terrible communication method in my teams and groups, I’ve been copy-and-pasting good Q&A threads into text files that I push to an enterprise GitHub repo for perma-store. At least that way other engineers and myself can either use GitHub’s search or clone the repo locally, grep it, and even contribute back with PRs. Sometimes from there, turn into a wiki, but that’s pretty rare. My approach is horribly inefficient and so much stuff is still lost, but it’s better than Discord’s search or dealing with Confluence.
Hear hear!
I too find my garbage heap notes file checked into GitHub to be better than confluence.
But I hate confluence so much I should probably bring it up at therapy sometime…
At my job we bought an entire different product (glean) and are paying them a ton of money every month just because they can search our confluence wiki effectively lol
Got this issue with the Voron 3d printer project. They claim RepRap open source heritage but then hide most of the discussion behind discord’s doors.
I see a lot of things that have a discord community.
Why is this? Is it a way for someone. To earn extra money? Or do they just like that platform?
Lots of users gush over Discord for some reason. My impression is that more technically minded people don’t really like it, but your average user uses it for almost everything and encourages more services they like to use it. Hence why many reddit subs moved to Discord - the mods didn’t necessarily prefer it, but they were sent an overwhelming number of requests from their users.
Thanks for the heads up, i guess I just a bit too old to have been part of the discord group.
In the country where I live, it’s all Facebook messenger. It’s a shame as o think a number of people don’t really care for it, but everyone and every business uses it so we are kind stuck.
Yeah I mean I don’t understand it either. Telegram is bad enough for me, can’t be assed with Discord.
Discord is easy to setup and use. It’s basically a chatroom with history. It can help build a community. It’s also a horrible way to store/archive information because it focuses on real-time communication. At larger scale it also tends to get too noisy.
Fuck Discord.
I just tried asking a question yesterday, and realized there’s basically no way to save / bookmark / whatever a specific thing… it’s seriously just a fucking chat room.
Yeah it’s literally just that. I still have no idea why it’s used as some kind of database by so many
It’s great for what it’s intended for, a gaming voice/text chat server.
Yeah I don’t get the hate for Discord here. If you use it for customer service or as a substitute for documentation, I can imagine it being annoying. It’s like using Excel for absolutely everything. Excel isn’t that bad, it’s just the people that use it badly make it so.
Totally agree, please let the doc be doc, not a chat.
PS: what were the original subtitles of the screenshot? :)
