Since some instances were compromised earlier I’ve been able to access the desktop and mobile sites (just had to log in again) but can’t get third party apps to work. Jerboa seems confused whether I’m logged in or not, some pages work and others give a ‘not logged in’ error - I don’t see any option to log out or remove account from the app? Liftoff not working at all, I tried removing and re-linking my account but it’s hanging when I try to sign in. Are the apps down for everyone just now, or is there something I can do to fix it?

PS. if anyone knows how to avoid Firefox crashing when using it to view Lemmy as a webapp (is that the right term??) please enlighten me because it crashes whenever I lock my phone or tab over to another app.

PPS. I hope it’s okay to ask these kind of support questions here, if there’s a dedicated tech support community please point me in the right direction, thanks!

  • ekZepp@lemmy.worldEnglish
    12·
    2 years ago

    From Liftoff I have to erase the account and login again. Except for that I didn’t see more issue.

  • Im_old@lemmy.worldEnglish
    6·
    2 years ago

    Had some issues with Jerboa as well this morning. I cleared all the app data/cache, logged back in and it worked again.

  • BattleGrown@lemmy.worldEnglish
    4·
    2 years ago

    I cleaned cache and data from Jerboa and logged in. Had to re-do my settings but it works fine now.

  • alaxitoo@lemmy.worldEnglish
    3·
    2 years ago

    I’m not able to get push notifications from Memmy anymore, just a loading thing and I have to force close 😔 something to do with what happened?

    Edit: all fixed now with latest update from App Store 🙏

  • Sliversun@lemmy.worldEnglish
    2·
    2 years ago

    I had problems as well on wef wef. Had to reinstall + reset password then it got working again.

  • squigglemonster@lemmy.worldOPEnglish
    1·
    2 years ago

    Thanks for the advice everyone. Cleared app data for Jerboa (and uh, found the login button… /facepalm) and that fixed it. Liftoff I had to totally reinstall but now seems to be working fine \(･◡･)/

    • Toskin@lemmy.worldEnglish
      4·
      2 years ago

      Adding new user with same name/password/instance was enough for me, account wasn’t even doubled.