

Really, this is worth just 5 minutes of research. This is not like the stupid Samsung fridge you keep in your home. In commercial settings you may have hundreds of refrigeration units to track and manage in order to keep food safe. And it’s quite plainly very efficient to do this with remote management software, and yes this can be deployed locally with a local server to manage everything but it can also be done over the internet to cloud services and that can be much more feasible for someone who is trying to run a grocery and isn’t a network engineer or experienced server administrator.
I know someone will just say come on, it’s not that hard. To which I say fine, but the question here was why would anyone ever do this. There is actually an answer.

A lot of people are afraid to ask things and I always tell them that they may be surprised to find that others respond well to someone showing interest in the things they know.