OnePlus India has told us that it is offering a lifetime screen warranty to users affected by the green line issue on their smartphones.
  • limecool@lemmy.mlEnglish
    14·
    2 years ago

    The relevant part which was skipped unless you check the article

    Plus some upgrade discounts, but both policies will only apply to customers in India.

  • rippersnapper@lemm.eeEnglish
    6·
    2 years ago

    OnePlus somehow never completely avoided issues. I remember on the 5 there was a display issue too.

    • DarkThoughts@kbin.social
      32·
      2 years ago

      China isn’t particularly well known for its quality products, especially over longer periods of time.

      • motorwerks@sopuli.xyzEnglish
        6·
        2 years ago

        After dealing w/ many Chinese suppliers in various industries I believe the blame falls on the OEM. If you ask for cheap garbage then you’ll get that. If you ask for tightly specified designs that are properly designed for the process at a reasonable price then you’ll get that.

  • j4yt33@feddit.deEnglish
    4·
    2 years ago

    I wish they would have kept OxygenOS 11 instead of replacing it with this buggy colourOS

    • meatly@lemmy.worldEnglish
      1·
      2 years ago

      What’s been buggy for you? The buggiest on my old OP 7T Pro was 10, then 11 was much smoother then 12 was a bit buggier again. Now I’m on OOS 13 on my OP11 and it’s been bug free (only have it for a week though and I installed all the updates)

  • StorageAware@lemmings.worldEnglish
    0·
    2 years ago

    OnePlus is a joke. I’ve have had multiple issues with their software (thankfully not hardware yet). From Google Pay breaking to unfinished English translations and even removing (or messing with) features on updates. And other people online have had worse. I’ll probably just spend the money on some other company next time.

    • spaghettiwestern@beehaw.orgEnglish
      1·
      2 years ago

      I have a 9Pro that was really great on Oxygen OS 11. Then Oneplus Oppo dumped ColorOS 12 and 13 crapware on us and T-Mobile forced upgrades.

      The bugs in ColorOS often make the phone unusable. ALL my program icons regularly are just missing from the screen when the phone’s unlocked and it only shows the wallpaper. The display either won’t shut off or shuts off while I’m using it. The fingerprint reader icon randomly disappears when trying to use it or just doesn’t show up at all. I hope I never have to dial 911 with this POS because there’s a good chance I won’t be able to.

      The hardware’s fine but that makes no difference at all without a usable OS, and there is no way Oppo is going fix anything. Last Oneplus phone I buy.