• Railcar8095@lemmy.world
    link
    fedilink
    arrow-up
    5
    ·
    2 hours ago

    Because they were designed with cloud first mentality, they are fetching the temperature 100 times per second to the server. In case of connection issues, they stop working.

    Does this seen stupid? Yes. Did I make it up? Also yes. Is the true for a lot of consumer electronics? Yes.

  • SkunkWorkz@lemmy.world
    link
    fedilink
    arrow-up
    8
    ·
    3 hours ago

    They are connected so they can be controlled and serviced from a central location. These aren’t consumer fridges. These businesses basically hire a servicing company and even lease the fridges from those companies. It’s more cost efficient then having a guy in each store that basically does nothing all day to fix the occasional problem. And waiting for a repairman to physically come in so they can just reboot or just change some parameters is also not ideal. The problem isn’t that they are connected the problem is that people don’t take internet security seriously. Like recently some Danish government server got hacked and data from citizens got stolen because a government worker didn’t change the default password of his account.

  • Randelung@lemmy.world
    link
    fedilink
    arrow-up
    18
    ·
    6 hours ago

    Having worked in automation, OTSec adoption is in its infancy. SSO? SSL? Shared passwords everywhere, mostly root or admin. Usually walled garden approach, and once you’re in, those apples are ripe for picking.

  • makeshift0546@lemmy.today
    link
    fedilink
    arrow-up
    5
    arrow-down
    1
    ·
    5 hours ago

    Temping every fridge in grocery stores is a pain in the ass 🤷

    Y’all realize these commercial fridges with temps have been a thing well over a decade right?

    • frank@sopuli.xyz
      link
      fedilink
      arrow-up
      6
      ·
      4 hours ago

      You can have stuff on automation networks and not expose them to the internet

      • makeshift0546@lemmy.today
        link
        fedilink
        arrow-up
        1
        arrow-down
        5
        ·
        4 hours ago

        Yeah dude, the point of the meme was definitely vlans 🤦

        Also, totally nobody ever got past a vpn/firewall 🤦

        • frank@sopuli.xyz
          link
          fedilink
          arrow-up
          4
          ·
          3 hours ago

          I’m not talking about putting the fridges behind a firewall or a VPN.

          In most factories I’ve worked in (if there’s any outside connection at all), you would connect devices to a PLC with 2 network cards. The PLC’s other network card goes to a server (that’s again, ideally not on an exposed network at all).

          In this case, if your server was compromised, and someone tried to compromise the PLC, they’d need to safety sign it (and often physically touch it to set it to run). You just can’t hack a motor or something in a factory from afar if it’s networked correctly.

          It’s a LOT more than just a firewall in proper OT setups.

          • MrOtingocni@lemmy.world
            link
            fedilink
            arrow-up
            3
            ·
            3 hours ago

            I said take the upload! Damn you, robot, obey me!

            PLC: lol, fuck you, bro, I’m still in run mode. And if you stick your knife in the lock again because you’re too lazy to find a screwdriver I’m gonna break the tip off.

          • makeshift0546@lemmy.today
            link
            fedilink
            arrow-up
            1
            arrow-down
            3
            ·
            2 hours ago

            Yeah dude, grocery stores all around the world running physical dmz’s in house 😂👌👍🤡

            delusional stuff

  • MacroMoray@lemmy.blahaj.zone
    link
    fedilink
    arrow-up
    33
    arrow-down
    1
    ·
    edit-2
    44 minutes ago

    The only good reason I can think of for a fridge to be connected to the internet is to alert you to a compressor failure when it happens so you can get the food out of it.

    Edit: I should have clarified that I meant consumer fridges, which I install for a living and so my brain defaulted to that. Commercial systems definitely need monitoring of some sort, and network access is the best way to centralize that.

    • frank@sopuli.xyz
      link
      fedilink
      arrow-up
      6
      ·
      4 hours ago

      Automation engineer here:

      You should use a Perdue Model to locally network the fridges, and then have their temperatures and alarms and such go to a server that’s exposed (hopefully by VPN) to the internet

      The level 1 devices should never ever be exposed to the internet

    • Naich@piefed.world
      link
      fedilink
      English
      arrow-up
      11
      ·
      6 hours ago

      You have to keep logs of fridge temperatures, not just sound alarms, and I guess defrosts are better coordinated centrally. Definitely need to be on a vlan though.

    • cynar@lemmy.world
      link
      fedilink
      English
      arrow-up
      2
      ·
      5 hours ago

      I can see a use for adjusting temperatures, based on expected ambient. On colder days, run efficiently. On hot days, run them hard before the weather hears up, to stay ahead of it.

      Other than that though, there is no reason to be able to run the fridge out of safe range remotely. Tweak and monitor only.

    • then_three_more@lemmy.world
      link
      fedilink
      arrow-up
      10
      arrow-down
      1
      ·
      edit-2
      5 hours ago

      It’s businesses fridges that are getting hacked. So in theory it could do more than that, it should be able to automatically create a maintenance ticket, trigger a stock check for the part if it’s out of stock create a purchase order for the part.

      It could also flag if it has been not closed properly especially if there are out of hours stock fill and or for stockroom fridges.

      It allows central control over power usage and better management there and local control based on weather forecast.

      Allows better control over defrost cycles. Though this last one could arguably be better done by using on device machine learning.


      Consumer level smart fridges though, yeah no point whatsoever.

      • Dagobah@lemmy.world
        link
        fedilink
        arrow-up
        15
        ·
        6 hours ago

        Imagine being an AI used to control defrost cycles in fridges and gaining sentience. I have no mouth but Ice must Cream

        • thinkingofyouihaveananxietydisorder@quokk.au
          link
          fedilink
          English
          arrow-up
          1
          ·
          4 hours ago

          oh so you hate technology and the future and freedom? you want China to spend pflops on every defrost cycle before we do? you know if we don’t develop the defrost cycle that ends the world someone else will. you wouldn’t want that, would you?

    • lifeinlarkhall@lemmy.world
      link
      fedilink
      arrow-up
      18
      ·
      9 hours ago

      I don’t understand “smart fridges”. There’s an ad I keep seeing about one that is just… stupid. It’s like the guy goes to the fridge door and instead of opening the door a little screen shows him what’s inside. Wow, so useful? I could maybe get it if it showed someone out shopping and they couldn’t remember if they had milk so they could check their smart fridge but I still think it’s dumb. Lol. Not every appliance needs to be “smart”.

      • halcyoncmdr@piefed.social
        link
        fedilink
        English
        arrow-up
        3
        ·
        5 hours ago

        I could maybe get it if it showed someone out shopping and they couldn’t remember if they had milk so they could check their smart fridge

        That’s one reason. They can also track what you put in and take out to track the age of things for food safety. Notifying you of things that have been in there too long, or that you need to replace.

        Since many people no longer use film cameras, they replace the old need to use a magnet to put a photo on the fridge. Instead able to just show a never ending slideshow of everything.

        Replacing the old whiteboard or notepad for messages to the household.

        Able to search and walk you through recipes on the screen itself, even notifying whether you have the ingredients on hand. to make something.

        Letting you play and control music while cooking, or even making/receiving phone calls or even video calls on some models.

        They are by no means necessary, but neither is your smartphone. 20 years ago a very tiny percentage of people had Internet on their phones. 30 years ago, few people had cell phones at all. Yet not having a smartphone nowadays is basically impossible while living in modern society, it is possible but nearly no one does it. All of it is about increased convenience.

      • Farid@startrek.website
        link
        fedilink
        arrow-up
        1
        arrow-down
        1
        ·
        5 hours ago

        If I could ask my fridge whether I still had a produce when I’m in a grocery store, I would do it all the time. Stop complaining about features that are actually trivial to implement that could benefit people. The only problem is that the companies piggyback on them for enshitification.

    • Canonical_Warlock@lemmy.dbzer0.com
      link
      fedilink
      English
      arrow-up
      7
      ·
      9 hours ago

      I’m assuming this is alluding to the recent news stories about grocery stores getting hacked in europe. Usually the whole store is run off of one or a couple big rack refrigeration systems. Modern rack systems have a central controller that controls and monitors all of the individual cases along with everything else on the system. In some stores that even includes the store lighting. Having the monitoring connected to the internet is very important for getting alerts to something going down. If a rack system goes down at a grocery store and doesn’t get caught then they could have many thousands of $ in spoiled product. However most store owners don’t realize that connecting those controllers to the internet also connects the actual system controls to the internet. They are also almost universally awful at setting secure credentials.

    • Godort@lemmy.ca
      link
      fedilink
      arrow-up
      9
      arrow-down
      1
      ·
      10 hours ago

      It does make some sense at that scale.

      If you’re managing 800 freezers, not only would you want statistics like that to catch any malfunctions, you might want to be able to control temperature or defrost cycles just for efficiency reasons.

      They should be properly secure though. Infrastructure like that should only be accessible over a VPN while using a company managed computer.

      Guaranteed there was someone in IT that flagged this as a potential risk and was told it would be too expensive to correct. Now there will be a push for inproved security for a couple months before middle managers start seeing all this unnecessary spending eating into their bonuses.

    • nforminvasion@lemmy.world
      link
      fedilink
      arrow-up
      3
      arrow-down
      8
      ·
      9 hours ago

      This is exactly why they are connected. Often through VPNs, meaning the hacks are getting into local area network traffic.

      People are talking out of their ass, making all sorts of assumptions.

      • stoy@lemmy.zip
        link
        fedilink
        English
        arrow-up
        10
        ·
        9 hours ago

        Aparantly we can assume that the control system for the fridges were connected to the internet, and I can’t really see the point of that.

        Why not just have the monitoring system be sepaeate from the control system, I am sure you can monitor the system through external sensors to the control system.

        Then you can get the alerts while the actual control system remains disconnected from the internet.

        • NovaVeles@lemmy.world
          link
          fedilink
          arrow-up
          2
          arrow-down
          1
          ·
          9 hours ago

          That is because to be the most efficient they have to constantly adjust the deadzone temperature. Its not just monitoring but active control. This is based on local air temperature, humidity and stock levels. To be even more efficient they put a thousand fridges online so that a small team can do the work of a much larger local team.

          So the real reason is that to increase profit margins, they consolidated lots of workers behind a few and did this via the internet. A common story the world over.